Certification Documentation
ISO 10002:2018 documents contain more than 75 editable MS-Word files. These editable documents address all the elements of Quality Management Customer Satisfaction Certification.
The ISO 10002 Documentation kit contains a set of total 75 editable files, which are based on requirements of quality management - customer satisfaction certification, includes following readymade templates that can be used a ready reference sample ISO 10002 documents and templates to accelerate implementation process for ISO 10002:2018 certification.
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The ISO 10002:2018 is a complaints-handling process developed by the International Organization for Standardization (ISO). ISO 10002:2018 gives guidelines for the process of complaints handling. Such a process is related to products and services within an organization, and it includes planning, design, development, operation, maintenance, and improvement.
Global Manager Group introduced sample ISO 10002 documents kit helpful for implementation from the requirements of the standard. This ISO 10002:2018 documentation kit contains a complete set of mandatory and supporting documentation, guidance on ISO 10002:2018 and project tools to support your implementation for quick ISO 10002 certification. With use of our ISO 10002 Documents kit; user/ iso 10002 consultant can do necessary changes as per their organization's requirements.
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